1. Introduction
Welcome to ClickMaker Rust ("we," "our," or "us"), operated by ClickMaker IT Solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (rust.clickmaker.in), connect to our Rust game server, use our store, or interact with our Discord community.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
2. Information We Collect
We may collect the following types of information:
- Steam ID and Steam username when you connect to our game server.
- Discord ID and username when you join our Discord server or link your account.
- Email address when you make a purchase through our store or contact support.
- Payment information (processed securely through Razorpay — we do not store card details).
- IP address and browser information for security and analytics purposes.
- In-game activity data such as playtime, chat messages, and gameplay actions for server moderation.
- Device information including browser type, operating system, and screen resolution.
3. How We Use Your Information
We use the collected information for the following purposes:
- To operate and maintain our Rust game server and website.
- To process purchases and deliver digital goods through our store.
- To provide customer support and respond to inquiries.
- To enforce server rules and maintain a fair gaming environment.
- To send important server updates, wipe notifications, and event announcements.
- To detect and prevent cheating, fraud, and unauthorized access.
- To improve our services based on usage patterns and feedback.
- To comply with legal obligations and resolve disputes.
4. Payment Processing
All payment transactions on our store are processed through Razorpay, a secure third-party payment gateway. We do not store, collect, or have access to your full credit/debit card numbers, CVV, or banking passwords. Razorpay handles all sensitive payment data in compliance with PCI-DSS standards.
For Razorpay's privacy practices, please refer to Razorpay's Privacy Policy.
5. Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Razorpay for payment processing (only transaction-related data).
- Discord for community features (only if you link your account).
- Analytics services to understand website traffic and improve user experience.
- Law enforcement or government authorities when required by law or to protect our rights.
6. Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS), secure server infrastructure, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. In-game data may be retained for moderation purposes. Transaction records are retained as required by Indian tax and accounting laws. You may request deletion of your data by contacting us through Discord.
8. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. These include essential cookies for website functionality and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Opt out of marketing communications.
- Lodge a complaint with a data protection authority.
To exercise any of these rights, please contact us through our Discord server or email.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Discord: discord.gg/j8q3V6GFY7
- Website: clickmaker.in
- Company: ClickMaker IT Solutions